Terms of Service

Last updated: February 9, 2026

1. Acceptance of Terms

By accessing or using the GoldSteel platform ("Service"), including any associated websites, applications, and services provided by GoldSteel ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to all of these Terms, you may not access or use the Service. These Terms constitute a legally binding agreement between you and GoldSteel. Your continued use of the Service following the posting of any changes to these Terms constitutes acceptance of those changes.

2. Description of Service

GoldSteel is a cloud-based jewelry inventory management platform designed for jewelers and jewelry retailers. The Service provides live metal pricing (gold, silver, and platinum), automatic cost and retail price calculations based on metal weight, karat purity, labor, stone costs, and user-defined margins, as well as sales tracking with discount and tax calculations. The Service also includes CSV data export, Shopify integration for e-commerce synchronization, and subscription-based billing. Features and functionality may be updated, modified, or discontinued at our discretion.

3. Account Terms

To use the Service, you must create an account and provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account or any other breach of security. You must be at least 18 years of age to create an account and use the Service. GoldSteel reserves the right to refuse service, terminate accounts, or remove or edit content at our sole discretion.

4. Subscription and Billing

The Service is offered on a subscription basis. All payments are processed securely through Stripe. New accounts include a 14-day free trial with full access to features. At the end of the trial period, you must select a paid plan to continue using the Service.

We currently offer two subscription tiers: Starter at $49 per month (supports up to 200 inventory items) and Professional at $99 per month (supports up to 1,000 inventory items). Subscriptions automatically renew at the end of each billing cycle unless cancelled prior to the renewal date. You may cancel your subscription at any time through your account settings or by contacting us. Upon cancellation, you will retain access to the Service through the end of your current billing period. No refunds are provided for partial billing periods.

5. Data Ownership

You retain full ownership of all inventory data, sales records, categories, and any other content you enter into the Service ("User Data"). GoldSteel does not claim any ownership rights over your User Data. You may export your data at any time via the CSV export functionality provided within the Service. We will not sell, share, or distribute your User Data to third parties except as required to provide the Service or as required by law.

6. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You may not use the Service to engage in any illegal activity, including but not limited to the sale or tracking of stolen or counterfeit goods. You may not attempt to reverse engineer, decompile, disassemble, or otherwise derive the source code of the Service. You may not interfere with or disrupt the integrity or performance of the Service, attempt to gain unauthorized access to related systems or networks, or use automated means (bots, scrapers, or similar tools) to access the Service without our express written consent. Violation of these acceptable use terms may result in immediate suspension or termination of your account.

7. Intellectual Property

The Service, including its original content, features, functionality, user interface, design, logos, and trademarks, is and shall remain the exclusive property of GoldSteel and its licensors. The Service is protected by copyright, trademark, and other intellectual property laws of the United States and international jurisdictions. You may not copy, modify, distribute, sell, or lease any part of the Service, nor may you reverse engineer or attempt to extract the source code of the software underlying the Service, unless applicable laws prohibit these restrictions or you have our written permission.

8. Limitation of Liability

The Service is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. GoldSteel does not warrant that the Service will be uninterrupted, error-free, or secure.

Metal prices displayed within the Service are obtained from third-party data providers and are intended for informational and estimation purposes only. GoldSteel does not guarantee the accuracy, completeness, or timeliness of metal price data and shall not be held liable for any pricing decisions made in reliance upon such data.

To the maximum extent permitted by applicable law, GoldSteel shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or goodwill, arising out of or related to your use of or inability to use the Service. In no event shall our total liability exceed the amount you have paid to GoldSteel in the twelve (12) months preceding the claim. While we take reasonable measures to protect your data, we are not liable for data loss resulting from circumstances beyond our reasonable control.

9. Termination

Either party may terminate this agreement at any time. You may terminate your account by cancelling your subscription and ceasing use of the Service. GoldSteel may suspend or terminate your access to the Service at any time, with or without cause, and with or without notice, including if we reasonably believe you have violated these Terms.

Upon termination, your right to use the Service will cease immediately. Your User Data will remain available for export for a period of thirty (30) days following termination. After this 30-day period, we reserve the right to permanently delete your data from our systems. We recommend exporting your data prior to terminating your account.

10. Changes to Terms

GoldSteel reserves the right to modify or replace these Terms at any time. When we make material changes, we will notify you via the email address associated with your account at least thirty (30) days before the new terms take effect. Your continued use of the Service after the updated Terms become effective constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using the Service and terminate your account before the changes take effect.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States of America, without regard to its conflict of law provisions. Any legal action or proceeding arising out of or related to these Terms or the Service shall be brought exclusively in the state or federal courts located in the State of Florida, and you consent to the personal jurisdiction of such courts.

12. Contact

If you have any questions about these Terms of Service, please reach out to us through our contact page. We are committed to addressing your inquiries in a timely manner.